Conferencing services such as conference access control.Automated Call Distributors that perform skill-based routing. UCMA 6.0 API provides access to Skype for Business Server presence information and can be used to build role agents that use Enhanced Presence information to streamline communications between people.Īdvanced UCMA 6.0 scenarios can be used to develop various applications: UCMA 6.0 can be used to add communications capabilities to your business software and processes and can be used to create outbound applications such as alerts or notifications and surveys, inbound speech-technology enabled interactive voice response applications, and automated agents known as query-response bots. UCMA 6.0 contains a SIP stack, a media stack, and speech engines for both automatic speech recognition (ASR) as well as speech synthesis (TTS). UCMA 6.0 supports the development of server side, middle-tier applications targeting Microsoft Skype for Business Server. In addition to text conversations, UCMA 6.0 supports speech-technology enabled voice conversations and collaboration. Unified Communications Managed API (UCMA) 6.0 is a managed-code platform that developers use to build applications that provide access to and control over Microsoft’s Enhanced Presence information, instant messaging, telephone and video calls, and audio/video conferencing.
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